Returns & Exchanges
At Paceline, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once our warehouse inspects the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing